FAQ
Frequently Asked Questions
Find answers to the most common questions about Lumi Player Pro.
What is Lumi Player Pro?
Lumi Player Pro is a premium IPTV player application for Android, Android TV and Firestick. It is a player only — we do not provide any content, channels or subscriptions. You bring your own M3U playlist or Xtream Codes credentials.
How much does Lumi Player Pro cost?
Lumi Player Pro offers a 7-day free trial with no credit card required. After the trial, activation costs just €7.99 for 12 months — that's less than €0.67 per month.
Is Lumi Player Pro compatible with my IPTV provider?
Yes. Lumi Player Pro works with all IPTV providers using the Xtream Codes protocol or M3U/M3U8 format. It is no different from other players like IPTV Smarters, IBO Player or Smart IPTV in that respect.
Does Lumi Player Pro provide channels or movies?
No. Lumi Player Pro is strictly a media player, like VLC or MX Player. We do not provide, host or distribute any content. You must have your own subscription with a third-party IPTV provider.
Which devices can I install Lumi Player Pro on?
Lumi Player Pro works on all Android 7.0+ devices, Android TV, Amazon Firestick (Fire OS 6+), as well as Android TV boxes and smartphones.
Can I use Lumi Player Pro on multiple devices?
Yes. With a single activation code, you can use Lumi Player Pro on multiple personal devices simultaneously.
How do I activate my license after payment?
After your secure payment via Stripe or PayPal, you will receive your activation code by email within seconds. Enter this code in the app via Settings › Activation to unlock all features for 12 months.
What happens after 12 months?
Your license expires after 12 months. You can renew at any time for €7.99/year. No automatic charges: you choose when to renew.
Is there a money-back guarantee?
Yes. We offer a 14-day money-back guarantee. If you are not satisfied, contact us at support@lumiplayerpro.com for a full refund.
Does Lumi Player Pro support Chromecast?
Yes. You can cast your streams to any Chromecast-compatible device with one click from Lumi Player Pro.
Can I record programs?
Yes. Lumi Player Pro includes a recording feature that allows you to save your favorite programs directly to your device.
Does Lumi Player Pro support 4K and HDR?
Yes. Lumi Player Pro uses hardware acceleration and supports 4K HDR playback on compatible devices.
Are updates included?
Yes. All updates and new features are included for free for the entire duration of your license.
How do I contact support?
You can contact us by email at support@lumiplayerpro.com. Pro customers enjoy 24/7 priority support.
Is my data secure?
Yes. We do not store any information about your playlist or content. Your Xtream Codes credentials remain only on your device. Our privacy policy is GDPR-compliant.
Ready to transform your IPTV experience?
Download Lumi Player Pro now and enjoy 7 days free trial.